Can They Shut Off My Heat in Winter? 2026–27 State Rules
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Apply on the official site →A shutoff notice in October can feel like a countdown to a cold house. But in most states, winter changes the rules. The question is which rule applies to you — and what you have to do to use it.
This guide covers state winter shutoff protections for the 2026–27 heating season: a 50-state table, the three things these rules don’t do, and what to say when you call. We read Minnesota’s, New Jersey’s and Ohio’s rules in full, because they show the three main types.

If you need money for the bill itself, start with LIHEAP energy assistance at the same time. The winter rule buys time; LIHEAP and a payment plan pay the bill.
The Short Answer
| Question | Answer |
|---|---|
| Is there a winter shutoff rule in my state? | 42 states (counting DC) have some cold-weather protection, per HHS’s LIHEAP Clearinghouse summary |
| What kind? | 28 use a date window (like November 1 to March 31); others block shutoffs only on cold days (often 32°F or below) |
| Is it automatic? | Often no. Many rules apply only to certain households, or only if you sign and keep a payment plan |
| Do I still owe the money? | Yes. Protections “do not reduce customer’s past due arrearages” |
| Does it cover every utility? | No. City utilities, rural co-ops and propane/oil sellers are generally not covered by state commission rules |
Three Things a Winter Rule Does Not Do
The LIHEAP Clearinghouse disconnect page, run for HHS’s Office of Community Services, puts three warnings at the top. They are the most important part of this guide.
- It does not erase the bill. “Utilities continue to bill customers for usage and service occurring during periods when disconnections are restricted.” The past-due amount keeps growing.
- It does not last. These policies “do not prevent later service disconnection when restrictions do not apply.” When spring comes, the shutoff can come back.
- It may not cover your provider. “In general, municipal utilities, rural electric cooperatives and deliverable fuel providers are not regulated by PUCs/PSCs.” If you heat with propane or oil, or your power comes from a city utility or co-op, ask it directly.
Winter Shutoff Rules by State
This table shows the cold-weather entry for each state in the Clearinghouse summary (last updated April 2026). “Date window” means shutoffs are limited during those dates. Many windows protect only some households — the notes say who. Always confirm with your state utility commission, because orders change.
| State | Date window | Cold-day rule | Who is protected / notes |
|---|---|---|---|
| Alabama | — | 32°F or below | |
| Alaska | — | — | 30 days’ notice if someone seriously ill, elderly, disabled or on life support |
| Arizona | — | 32°F and below | Summer rules too |
| Arkansas | Nov 1 – Mar 31 | 32°F and below | |
| California | — | Forecast 32°F or below within 72 hours | |
| Colorado | — | 32°F and below | |
| Connecticut | Nov 1 – May 1 | — | |
| Delaware | Nov 15 – Mar 31 | 32°F and below | |
| District of Columbia | — | 32°F and below | |
| Florida | — | — | No cold-weather or vulnerable-population policy listed |
| Georgia | Nov 15 – Mar 15 | 32°F and below | |
| Hawaii | — | — | No policy listed |
| Idaho | Dec 1 – Mar 31 | — | |
| Illinois | Dec 1 – Mar 31 | 32°F and below | |
| Indiana | Dec 1 – Mar 15 | — | |
| Iowa | Nov 1 – Apr 1 | 20°F or below | |
| Kansas | Nov 1 – Mar 31 | 35°F or below | |
| Kentucky | — | — | Medical certificate can stop a shutoff |
| Louisiana | — | 32°F and below | |
| Maine | Nov 15 – Apr 15 | — | |
| Maryland | Nov 1 – Mar 31 | 32°F and below | |
| Massachusetts | Nov 15 – Mar 15 | — | |
| Michigan | Nov 1 – Mar 31 | — | |
| Minnesota | Oct 1 – Apr 30 | — | Payment agreement required — see below |
| Mississippi | Dec 1 – Mar 31 | Freeze-warning days | |
| Missouri | Nov 1 – Mar 31 | 32°F and below | Registered low-income elderly or disabled customers on a payment plan |
| Montana | Nov 1 – Apr 1 | — | Winter shutoffs need commission approval |
| Nebraska | — | — | 30-day winter extension for all households |
| Nevada | — | 15°F or 20°F (lower bar for elderly/disabled) | Depends on region |
| New Hampshire | Nov 15 – Mar 31 | — | Commission approval needed for customers 65+ or with known hardship |
| New Jersey | Nov 15 – Mar 15 | 32°F or below | Listed groups only — see below |
| New Mexico | Nov 15 – Mar 15 | — | Households that meet LIHEAP guidelines |
| New York | Nov 1 – Apr 15 | — | Utilities must make a special effort to check health and safety |
| North Carolina | Nov 1 – Mar 31 | — | Elderly, disabled, and crisis-assistance-eligible customers |
| North Dakota | — | — | Payment plans; protections for 65+ and medical emergencies |
| Ohio | Nov 1 – Apr 15 (summary); state order Oct 12, 2026 – Apr 16, 2027 | — | $175 reconnect order — see below |
| Oklahoma | — | Forecast under 32°F | |
| Oregon | — | Forecast 32°F or below | |
| Pennsylvania | Dec 1 – Mar 31 | — | Customers at or below 250% of poverty level (150% for one utility) |
| Rhode Island | Nov 1 – Apr 15 | — | Unemployed, elderly, disabled, LIHEAP, seriously ill, or infant under 2, with hardship |
| South Carolina | — | — | Special-needs certificate |
| South Dakota | — | — | 30-day delay in winter |
| Tennessee | — | — | Each utility sets its own extreme-weather rules |
| Texas | — | Under 32°F | |
| Utah | Nov 15 – Mar 15 | — | Must have applied for help and meet a hardship test |
| Vermont | — | 10°F or lower; below 32°F for elderly | |
| Virginia | — | Forecast below 32°F within 24 hours | |
| Washington | Nov 15 – Mar 15 | — | Customers who qualify or apply for energy help and keep a payment plan |
| West Virginia | — | 32°F or below | |
| Wisconsin | Nov 1 – Apr 15 | — | Summary lists income under 250% of poverty, or elderly, disabled, sick or infants at home |
| Wyoming | — | Forecast under 32°F within 48 hours |
Nine states in the summary have no cold-weather rule at all: Alaska, Florida, Hawaii, Kentucky, Nebraska, North Dakota, South Carolina, South Dakota and Tennessee. Several of them still have medical or age protections, shown in the notes.
Three States Up Close: What the Official Rules Actually Say
A summary table can’t tell you how a rule works in real life. So we opened three states’ own rules. Each shows a different type — and two of them did not match the federal summary exactly.
Minnesota: protection starts today, but you must make a deal
Minnesota’s Cold Weather Rule is state law, Minn. Stat. 216B.096. The “cold weather period” runs October 1 through April 30 — the earliest start in the country, per the Clearinghouse table.
It is not a free pass. A utility “may not disconnect and must reconnect” heat for a household at or below 50% of state median income — but only if the household makes a payment agreement and keeps up with it. The law caps what the utility can demand: it “may not require a customer to pay more than ten percent of the household income” toward current and past heating bills.
Other details in the law:
- If you already get energy assistance with the same income limit, you are “deemed to be automatically eligible” — no other income proof needed.
- If your income is above that line, you still have “the right to a payment agreement,” and you can’t be cut off while you keep it.
- During the season, the utility can’t disconnect on a Friday (unless it reaches you in person and offers a payment agreement), a weekend, a holiday, or the day before a holiday.
- If you and the utility can’t agree on a plan, you can appeal to the state Public Utilities Commission, and the utility can’t shut you off while the appeal is pending.
New Jersey: water is covered too, and you can self-certify
New Jersey’s Board of Public Utilities runs the Winter Termination Program, from November 15 to March 15. Two things on the state’s own page are not in the federal summary:
- It covers “water, wastewater, gas or electricity” — not just heat.
- A matching Summer Termination Program runs June 15 to August 31 for electric, water and sewer customers in the same groups.
You are protected if you get Lifeline, LIHEAP, TANF, SSI, PAAD, General Assistance or USF, have applied for water assistance, or can’t pay because of circumstances beyond your control — such as unemployment, illness, medical bills or a recent death in the family. That last group may “self-certify” to the utility. You have to call your utility to ask for WTP protection. Questions the utility can’t answer go to NJBPU at (800) 624-0241.
Ohio: $175, no income limit — this year’s order started October 12
Ohio’s winter protection is a reconnect order from the Public Utilities Commission. The Ohio Consumers’ Counsel fact sheet says customers of PUCO-regulated utilities can pay only $175 to keep or restore electric or gas service, even if they owe more. “There are no income restrictions.” If service was already cut, the upfront reconnection fee is capped at $36. Any amount over $175 goes into a payment plan.
Two cautions:
- The dates change every year. The federal summary lists November 1 to April 15. The state fact sheet, re-checked on October 17, 2026, shows this season’s order running October 12, 2026 through April 16, 2027 — so in Ohio, the $175 option is already open. Last season’s ran October 13, 2025 through April 15, 2026. Questions go to PUCO at 1-800-686-7826.
- Making a Winter Crisis Program appointment at your local energy assistance agency makes PUCO-regulated utilities delay disconnection for 30 days after the appointment date, once a year.

If You Are 65 or Older, or Someone Is Sick
Medical certificates. The Clearinghouse counts 44 states with protections for vulnerable people. In many, a signed note from a doctor delays a shutoff. Examples from the summary: 30 days in Ohio, Oklahoma and Utah (Pennsylvania: 30 days, renewable twice), 60 days in Mississippi, up to 63 days in Texas, and up to 6 months in Oregon for a life-threatening condition. Ask the utility for its own form — many require one.
Age. Several states add protection for older customers. In the Clearinghouse summary: New Hampshire needs commission approval to shut off customers 65 or older from November 15 to March 31; North Carolina protects elderly customers in winter; Vermont bars shutoffs for elderly customers below 32°F; Nevada uses a warmer cutoff temperature for elderly or disabled customers; and New York requires extra contact attempts before shutting off someone elderly, blind or disabled.
Tell the utility. None of these protections help if the utility doesn’t know. When you call, say your age, any medical condition, and anyone in the home who is very young, disabled or on medical equipment.
What to Do Before the Shutoff Date
- Read the notice. Find the shutoff date and the amount needed to stop it.
- Call the utility before that date. Ask: “What winter protections do I qualify for, and what payment plan can you offer?”
- Ask for the medical certificate form if anyone in the home is seriously ill.
- Apply for LIHEAP now — and say you have a shutoff notice so the request is treated as a crisis. See LIHEAP income limits by state to check whether you qualify.
- If you’re turned down, you can appeal a LIHEAP denial and still ask for crisis help.
- Look for a nonprofit fuel fund through our guide to nonprofit fuel funds, or call 211.
- If the utility won’t work with you, file a complaint with your state utility commission. The Clearinghouse page lists each commission’s phone number and complaint form.
- Plan for spring. Keep paying something each month so the balance is smaller when protection ends. The Weatherization Assistance Program can lower future bills.
Never pay anyone who calls demanding instant payment by gift card or money app to “stop a shutoff.” Hang up and call the number on your bill.
How We Checked This
Every number and rule above came from an official source we opened and read on October 1, 2026.
- The 50-state table and national counts come from the LIHEAP Clearinghouse “Disconnect Policies” page, run for HHS’s Office of Community Services, marked “Last updated: 07/20/2026” and “LAST UPDATED: April 2026.” We counted the entries ourselves: 28 date windows, 24 cold-day rules, 10 states with both, 42 with either (matching the page’s own “42 States” count, which includes DC), and 9 with none.
- Minnesota comes from the full text of Minn. Stat. 216B.096 on the Revisor of Statutes site.
- New Jersey comes from the Board of Public Utilities’ assistance programs page.
- Ohio comes from the Ohio Consumers’ Counsel fact sheet on the Special Reconnect Order.
Where the official sources differ from each other:
- Ohio’s start date. The federal summary says November 1; the state fact sheet shows the 2026–27 order began October 12, 2026 (re-checked October 17, 2026). Trust your state’s current order.
- New Jersey’s coverage. The federal summary does not mention water and lists no summer date window. The state’s own page covers water and wastewater too, and runs a summer program June 15 to August 31.
What we could not verify: the current official text for the other 48 states and DC. For those, this guide relies on the Clearinghouse summary, which notes that it is based on public information and that rules generally apply only to regulated utilities. We tried to open Wisconsin’s, Illinois’s, Pennsylvania’s, Michigan’s and New York’s official pages; they did not load or blocked our request.
This guide covers state rules for the 2026–27 heating season as summarized in April 2026. All sources cited here were verified on October 1, 2026; the Clearinghouse page and Ohio’s fact sheet were re-checked on October 17, 2026.
This is general information, not legal or financial advice.
Frequently Asked Questions
Can a utility shut off my heat in winter?
It depends on your state and your utility. HHS's LIHEAP Clearinghouse counts 42 states (counting DC) with some cold-weather protection: 28 use a date window, such as November 1 to March 31, and others block shutoffs only on very cold days. Nine have no cold-weather rule at all in that summary. Most winter rules also expect you to ask for protection or keep up a payment plan.
When does the winter shutoff ban start?
It varies. In the Clearinghouse summary, Minnesota starts first, on October 1 — set by state law, Minn. Stat. 216B.096. Many states start November 1 or November 15, and some on December 1. Ohio's 2026–27 reconnect order started October 12, earlier than the November 1 date in the federal summary, so check your state's current order.
Do I still owe the money if they can't shut me off?
Yes. The LIHEAP Clearinghouse says utilities keep billing during protected periods and that these policies "do not reduce customer's past due arrearages." When the season ends, a shutoff can come back if a balance is still due. Use the winter to apply for LIHEAP and set up a payment plan you can keep.
Does the winter rule cover my electric co-op or city utility?
Often not. The Clearinghouse says municipal utilities, rural electric cooperatives and delivered-fuel sellers (propane, heating oil) are generally not regulated by state utility commissions, so state rules may not apply to them. Ask your provider directly what winter policy it follows.
Can a doctor's note stop a shutoff?
In most states, it can delay one. The Clearinghouse counts 44 states with protections for vulnerable people. Many let a doctor's certificate pause a shutoff for a set time — for example 30 days in Ohio and Pennsylvania, 60 days in Mississippi, and up to 63 days in Texas, per that summary. Ask your utility for its medical certificate form right away.
Are there special protections if I am 65 or older?
In some states, yes. The Clearinghouse summary lists extra protections for older customers in states such as New Hampshire (commission approval needed to shut off customers 65+ from November 15 to March 31), North Carolina, Vermont, Nevada and North Dakota. Tell your utility your age when you call.
Sources
- LIHEAP Clearinghouse (HHS ACF Office of Community Services) — Disconnect Policies, page marked "Last updated: 07/20/2026" and "LAST UPDATED: April 2026". National Summary: "42 States have Cold Weather disconnection protection policies. 21 States have Hot Weather disconnection protection policies. 2 States have policies to prevent disconnections during extreme weather events. 44 States have policies to prevent disconnections for vulnerable populations." Notes: "Utilities continue to bill customers for usage and service occurring during periods when disconnections are restricted, and disconnection prevention policies do not reduce customer's past due arrearages"; "In general, municipal utilities, rural electric cooperatives and deliverable fuel providers are not regulated by PUCs/PSCs." State-by-state cold-weather, hot-weather and vulnerable-population entries used for the table below.
- Minnesota Statutes § 216B.096, Cold Weather Rule (Office of the Revisor of Statutes, 2025 Minnesota Statutes). Subd. 2(b): "'Cold weather period' means the period from October 1 through April 30 of the following year." Subd. 5(a): a utility "may not disconnect and must reconnect" heating service of a customer at or below 50 percent of state median income who makes reasonably timely payments under a payment agreement, and "may not require a customer to pay more than ten percent of the household income." Subd. 6(b): customers receiving energy assistance with a 50%-of-SMI limit are "deemed to be automatically eligible." Subd. 7(c): no disconnection on a Friday (unless the utility makes personal contact and offers a payment agreement), weekend, holiday or the day before a holiday. Subd. 10: customers above 50% of SMI also have "the right to a payment agreement."
- New Jersey Board of Public Utilities — Assistance Programs page. "The Winter Termination Program protects specific categories of customers from having their water, wastewater, gas or electricity shut off between November 15 and March 15 of each year" (9 categories, including Lifeline, LIHEAP/HEAP, TANF, SSI, PAAD, GA, USF, water-assistance applicants, and customers who "self-certify" an inability to pay because of circumstances beyond their control). Summer Termination Program protections "are in effect each June 15th-August 31st for residential electric, water and sewer customers" in the same categories. Reconnection once per year per utility service with proof of an assistance application and a down-payment of up to 25%. NJBPU (800) 624-0241.
- Office of the Ohio Consumers' Counsel — Special Reconnect Order (SRO) fact sheet, re-read October 17, 2026: "The SRO is available from Oct. 12, 2026 through April 16, 2027 for electric and natural gas customers of a PUCO-regulated utility. There are no income restrictions to use the SRO." Customers pay "only $175 to maintain or reconnect service"; reconnection fee "no more than $36 upfront"; a Winter Crisis Program appointment makes PUCO-regulated utilities "delay disconnection for 30 days after the appointment date" (once per year). PUCO 1-800-686-7826.
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This is general information, not legal or financial advice.